A $500 deposit holds your date
Your date is reserved for you alone once the deposit is paid and the digital contract, sent through ShutterTerms, is signed. The balance is paid in installments and in full one month before the wedding.
Cancellation and date changes
The deposit is the cancellation fee. If you cancel less than 4 months before the wedding, everything paid is lost. You can move the date once, 4 or more months out, as long as the new date is free.
When your photos and film arrive
After the wedding you choose your photos online within 4 weeks. Usual delivery is 4 to 8 weeks counted from that selection for a package with photo and video; that is the usual time, not a promise. Downloads include permission to print for personal use, and a 20% code covers professional prints ordered online. We keep your material for one year, so download and back up your gallery within that time.
Hours, overtime and travel
Hours run continuously, so travel between locations counts. Coverage ends at 10:00 pm; anything later is extra time at $150 per hour. There is no travel fee within 50 driving miles of Tempe, Arizona (I-10 and US-60), which reaches every venue in Queen Creek. Beyond that, travel is quoted on the full driving distance and agreed in writing before the wedding. Parking and entrance fees are yours.
If something goes wrong on our side
Every wedding has backup equipment on site. If your photographer or videographer is sick, another member of our team covers the day; if nobody is available, you get a full refund.